When it comes to gauging support for changes on our streets, it’s easy to get the impression at community meetings that a handful of vocal critics represent significant opposition. But as preliminary survey results from a recent Inner Sunset meeting on improvements for the N-Judah show, public forums can often be a poor reflection of the actual level of community support for re-allocating street space to improve transit, walking, and biking.
At a meeting about the N-Judah two weeks ago, planners for the Transit Effectiveness Project fielded input on route adjustments and other measures to speed up Muni service, like transit bulbs, new transit-priority traffic signals, and stop consolidation.
Having attended most of the SFMTA’s community planning meetings over the past three years, I’ve noticed a strong pattern: While a handful of people may scream about project proposals in a public forum, that doesn’t mean they represent their neighbors.
During the Q&A portion of the N-Judah meeting, the usual dynamic played out. Complainers dominated. Fear of change seemed to permeate the room.
But in the survey filled out by people at the same meeting, most respondents supported the boldest proposals [PDF]. Actual public sentiment was in favor of change. The pro-reform contingent was just less vocal during the Q&A.
Not that planning decisions that make streets safer and improve service for thousands of transit riders should come down to a vote. But too often, city agencies cave to the loudest people in the room and water down proposals in a misguided bid to appease critics. The N-Judah meeting showed that the angry people may command the most attention, but that doesn’t mean they’re representative of public sentiment.
Take the Polk Street redesign, which the SFMTA watered down last year to appease merchants who fiercely oppose any removal of parking for protected bike lanes and sidewalk extensions. As it turns out, a recent survey of people who live, work and shop on Polk showed that safety for people walking and biking is a far greater concern than the supply of car storage.
So what were the survey numbers on the N-Judah improvements? According to 101 responses at the meeting: