Hoi Chong Wong can tell you about the commute from 3rd Street in the Bayview to Chinatown or the commute in Guangzhou, China. Though retired now, he's been making the trip to Chinatown on Muni almost daily since he immigrated to San Francisco in 1997, first on the defunct 15-Third bus line, and now on the T-Third Street light rail line, with a transfer to the 30-Stockton or 45-Union-Stockton bus line near 4th and King. In Guangzhou, he also traveled mostly by bus, plus the occasional bicycle ride.
When he went back to visit Guangzhou recently, Wong, 71, said, he was inspired by improvements that have been made on the bus system since he left 12 years ago.
"There is a huge difference in terms of the bus line services for Guangzhou and here," explained Wong, speaking through a translator since he's a monolingual Cantonese speaker. Boarding is much more orderly than it is on the 30 and 45, and "instructions on the buses are very clear," said Wong. "They have an automated system where it's very clear in terms of which station is next. They have a map, and the next stop has a blinking light."
Wong said Guangzhou's buses announce stops in three languages: English, Cantonese and Mandarin. Most announcements on Muni are made only in English, so navigating the system when he first arrived 12 years ago was a challenge. "It was very difficult and confusing for him because he felt like all the instructions and all the maps are not clear as to where he should take the buses, and which of the lines goes to which neighborhoods," said Tammy Hung, translating for Wong. "So it took him quite a long time to navigate his way throughout the city."
Read more...