Muni is making major service improvements and shoring up the basics of running buses on schedule, and this time, officials say, the improvements will stick.
“This is long term, focused and systematic,” Muni Operations Director John Haley told reporters last week, calling upcoming “Muni Forward” upgrades the largest increase in service since the Market Street subway opened in 1980.
Most importantly, the SFMTA plans to roll out a package of service increases on April 25 as part of the ongoing Muni Forward campaign, previously known as the Transit Effectiveness Project, with improvements focused on its busiest lines. As the SF Chronicle reported, nine routes will run more frequently during the morning rush and seven will run more frequently during the evening commute, with several other routes getting more service at other times.
All told, Muni says, those improvements will affect about 165,000 daily riders. Two other waves of frequency increases will come to yet-to-be-named routes in the fall and next February.
Muni is also ramping up its re-branding efforts with changes to some route names. “Limited” lines will now be called “Rapid” lines to shed the “negative connotation,” said Muni Forward Program Manager Sean Kennedy. Muni will also replace its shelter maps with a new, more legible map of the system, and install new signs to market the rapid routes.
The funding for Muni’s service improvements can largely be chalked up to rising revenue streams from a booming economy. Will it last? In 2009, when it was called the TEP, Muni’s improvement program was put on hold because of recession-era budget cuts.
Haley said the new service increases are built into the current two-year budget, and that he’s optimistic that revenue will increase in future budgets. With the greater funding provided by the passage of Propositions A and B in November, Muni plans to continue replacing its aging bus fleet, resulting in fewer breakdowns. Haley said there’s also greater pressure from the public to improve Muni as the city’s transit-riding population grows.